Training Manager

  • This role is for sites that are only using the online Training Courses provided by Safety Mates Australia.
  • Training Managers are able to add/remove & update "Training Users" profiles.
  • Downloading of Training results CSV is available within Training Manager role.
  • Training Managers can also assign training courses to individual users or roles. Assigning Courses to Groups are coming in the next release.
  • You can also track training results without download CSV via "Training Results"
  • When a new Course is assigned to your site - you will receive an email informing you a course is available for you to assign to users/roles etc.
Training Manager

You can check the individual answers for training users that completed courses via the Compliance Portal, if the training courses where completed on the old training system, only pass or failed will be displayed.

On Software release V4.3.0 the "incomplete" ribbon has been removed.

Internal Competency Training
View Training Course Results

Don't forget you can update your email templates to customise information that is sent to users when you do the following:

  • Add Account
  • Assign Courses
  • Send Reminders

There are other email templates listed but they won't do anything for you.


To update an email template just edit a global template and when you save your changes it makes a local copy. To revert back to the global template, delete your local template.


The Global Template to edit if you want to change the email for Adding accounts the name is listed below.

"Email Templates" - Compliance Portal Training User - Welcome Email

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