Checking licence Information in ComplianceTrackr
Keeping staff, contractor, and supplier licence details up to date is essential — and we’ve made it easier than ever to check and validate licence information directly in ComplianceTrackr.
📋 Adding Licence Details
When you add a document into the Licence Table for any user — whether they’re a staff member, contractor, vendor, or supplier — you can now quickly access additional verification tools.
Common licence types include:
- Driver’s Licence
- Electrical Contractor
- Air Conditioning
- High-Risk Work Licence
- Plumbing or Gasfitting Licence
- Security Licence
🔗 Viewing or Editing a Licence
When you view or edit a licence record, you’ll notice new shortcut links have been added to help you check or validate licences more efficiently.
These links can be used to:
- Verify licence numbers directly on the relevant authority or regulator’s website.
- Cross-check expiry dates and licence status.
- Ensure documentation matches the uploaded record.
🖼️ See the image below for an example of the new layout and quick-access validation links.
✅ Why This Matters
This update helps streamline compliance checks by:
- Reducing manual searching and data entry.
- Making it faster to confirm that all staff and contractors hold valid, current licences.
- Ensuring your records in ComplianceTrackr are always accurate and audit-ready.
🛠 Troubleshooting
If you encounter any issues while checking or validating licences:
- Links not opening? Try right-clicking the link and selecting “Open in new tab” or ensure your browser isn’t blocking pop-ups.
- Incorrect or missing licence details? Check that the licence has been uploaded in the correct section and that the licence number matches the document.
- Authority website unavailable? Some regulator portals may experience downtime — try again later or visit the authority’s homepage directly.
- Still not working? Contact our support team at support@sm8a.com.au with the licence type and user name, and we’ll help you resolve the issue.