How to reactivate disabled accounts

You now have the ability to re-enable previously disabled accounts. If you have the correct permission you should see the following menu item like below - under "Profile Management"

Disabled Profiles

Clicking "Disabled Profiles" you can now lists all your previously disabled accounts at your site. By default disabled accounts do not appear in any reports, emails etc.

Just click "Activate User" and they will be able to login again, if they don't know the password a reset can be performed at the login screen.

Activate User

We have updated our portal to make it easier when re-enabling accounts. please see below, when activating a disabled account, you can now select which sites to re-enable them at.

Activate User

Any issues please contact support@sm8a.com.au

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